Shipping Policy

Effective Date: January 1, 2025

Welcome to our website, Jaxinns. Below is our shipping policy, which applies to orders within the continental United States.

1. Shipping Coverage

We only ship to addresses within the continental United States, excluding the following areas:

• U.S. Islands and Military Addresses:
  • Puerto Rico and the Virgin Islands: ZIP codes 006-009
  • Hawaii and Guam: ZIP codes 967-969
  • Alaska Peninsula: ZIP codes 995-999
  • Military Addresses: Cities are APO, FPO, DPO

2. Shipping Time

Our air shipping delivery time is typically 10-12 business days. Please note that shipping times may vary due to weather, holidays, and other unforeseen circumstances.

3. Shipping Costs

• Orders over $34.99 qualify for free shipping.
• Orders under $34.99 will incur a shipping fee of $12.99.

Shipping costs will be calculated based on the weight of the order and the destination. You will see the details of the shipping costs at checkout.

4. Order Processing

Once your order is confirmed, we will process and ship it within 1 business day. You will receive a confirmation email containing tracking information so you can monitor the status of your package.

5. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us using the following methods:

• Email: Support@jaxinns.com
• Mailing Address: Room 2508, Aoyuan Fenghui, Matian Street, Guangming District, Shenzhen, Guangdong, China
• Company Name: Shenzhen Jaxinn Internet Co., Ltd.

Thank you for choosing Jaxinns. We look forward to serving you!